MINECRAFT MENU SUPPORT

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Answers to common questions about voting, server listings, and your account.

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16 answers

What is Minecraft Menu?

Minecraft Menu helps players find Minecraft servers and gives server owners a place to list their communities. Browse by game mode, version, or country and compare server details and player reviews.

How do I vote for a server?

Open the server listing and select Vote. Enter your Minecraft username exactly as it appears in-game, complete the security check, and submit your vote. Read the confirmation or error message before leaving the page.

You can vote for the same server once per day. See the voting message on the page for your eligibility.

What is Votifier?

Votifier and compatible plugins such as NuVotifier let a server receive a notification when a player votes. Minecraft Menu sends the notification using the connection details configured by the server owner. The server's own plugins decide which in-game rewards to give.

Owners can configure voting notifications when adding or editing their listing. Use our Votifier tester to check the connection.

How do I add my server to the list?

Create an account, verify your email address, and sign in. Select Add a Server and enter the server details. You must own the server or have the owner's permission to list it.

Why can't I add my server?

Make sure the server is online and that its hostname and port are correct. Read the error message for any other required changes. You can use our server status checker to help check connectivity. If the problem continues, contact us with the server address and error message.

Why is a player list missing from my server page?

Player information depends on what the server makes available to our checks. For Java servers, check the Query settings in server.properties, including enable-query and query.port, and make sure the query port is reachable. A server can be online without exposing a full player list. Changes may take time to appear after the next check.

Why has my server been deleted?

A listing may be removed for reasons including suspicious voting activity, inappropriate content, or violations of our Terms of Service. If you cannot find your listing, contact us with its link or server address so we can check what happened.

Why has my banner been removed?

Banners that flash rapidly or imitate website controls or notices are not allowed and may be removed by our team. Use a banner that represents your server and follows our Terms of Service.

Why have votes for my server disappeared?

The monthly vote count resets on the first day of each month so servers start a new ranking period together. If you notice an unexpected change at another time, contact us with the listing link and when it happened.

What are sponsored servers?

Sponsored servers have paid placement above the regular homepage list and are marked with a HOT badge. Placement is separate from the monthly vote ordering of the regular list. See the sponsored servers page for current availability and auction details.

Why can't I submit my vote?

Read the error message first. If you have already voted for that server, wait until you are eligible again.

If the security check expires or fails to load, refresh the page and complete it again. Enter a valid username and complete any required review fields. If the problem continues, contact us with the listing link and error message. Never send passwords.

How are servers ranked?

The regular server list is ranked by monthly player votes. Sponsored placements are marked separately. Reviews and server information can help you compare listings and decide where to play.

Read more about how our server list works.

What does server uptime mean?

Uptime is the percentage of checks in which a server was reachable. It helps you compare server availability over time. The information button beside the percentage explains the measurement shown on that listing.

Uptime is a guide to availability, not a guarantee that you can connect at every moment.

Can I join with Java or Bedrock Edition?

Check the edition shown on the server listing. Java and Bedrock use different connection details, and a Crossplay listing supports both. Use the address and port provided for your edition, and check the supported game versions before joining. The server owner may have additional requirements.

Why did I not receive a voting reward?

Confirm that the vote was accepted and that you entered your in-game username correctly. Rewards are managed by the server owner and depend on their voting plugin and reward settings. Contact the server's staff if your vote was accepted but the reward is missing.

Server owners can check their voting connection with our Votifier tester.

How do I contact support?

Contact us with the page or server listing, what you expected, and what happened. For voting problems, include your Minecraft username and when you voted. Never include passwords or other account secrets.

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